CitiMortgage Short Sale Specialist
[March 5, 2014 by Jason Ian Hector, Real Estate Broker and Short Sale Specialist] As a former Citibank personal banker, I am very familiar with navigating through the bank systems. In terms of doing short sales, CitiMortgage is much easier to work with than most lenders. They are very responsive, organized and pro-active during the process. Their processing times tend to be a little faster than normal because they are more efficient making less mistakes and fewer delays. Also, Citibank tends to have fewer complaints than others when compared in the December 2011 survey by the US Treasury. I used to work with Citibank in the Granada Hills branch as a retail banker which helped give me valuable experience. Those were some good times for me and I was given the prestigious Top Performer CitiStars 2004 Award which included an amazing trip to Puerto Rico.
Citimortgage Homeowner Assistance Page
Citimortgage Short Sale Application
- Citimortgage (First Mortgage) Short Sale Dept: 866-520-5499 (Phone)
- Citimortgage (First Mortgage) Short Sale Dept: 866-940-8125 (Fax)
- Citimortgage (First Mortgage) Short Sale Dept: [email protected] (Email)
- Citi Home Equity (2nd) Contacts Short Sale Dept: 800-685-0935 (Phone)
HAFA Short Sale Specialist | Citibank Home Equity or Citimortgage
For homeowners considering selling their home which is underwater, you will need to work with a licensed REALTOR® like myself but the Citi HAFA Eligibility Matrix is a great place to start for homeowners. For those who are at risk of losing their homes through foreclosure, there are alternatives which many are aware of like the Making Home Affordable loan modification program or the the Home Affordable Foreclosure Alternatives Short Sale Program established by the US Treasury Department.
The HAFA Short Sale Program is primarily designed for homeowners with a documented hardship who are unable to afford keeping their home even with if they received a loan modification under the Home Affordable Modification Program (HAMP) or other loan modification program. Under HAFA, homeowners may be able to avoid a foreclosure by selling the home as a "short sale" (where the value of the home is less than the remaining amount of the first mortgage). Information on HAFA Short Sales can be found on the federal government's Home Affordable Foreclosure Alternatives site at: http://makinghomeaffordable.gov/hafa.html.
From Jason Ian Hector...thanks for visiting my Short Sale Resource site.











