Bank of America Short Sales:

All Bank of America short sales are now processed on www.equator.com.  This is a huge improvement for everyone.  Also, consumer information can be found at www.bankofamerica.com/shortsale.  I give BAC good marks for their improvements over the last year. 

Home Retention Division: (AKA Loss Mitigation or Loan Modifications)

1-800-669-0102 Phone

1-800-658-0395 Fax

Short Sale Department:

1-866-880-1232 Phone

1-888-491-4947 Fax

HAFA Short Sales:

1-888-387-0523 Phone